1. Free trial
We provide a free trial before purchase so you can evaluate the product with no financial commitment, so no refund is needed during it.
2. Paid subscriptions
Subscriptions are paid in advance for a fixed term. You may cancel renewal at any time, and your subscription remains active until the end of the paid term.
3. Refund cases
Refund requests for payment errors or failure to deliver the service are reviewed fairly on a case-by-case basis.
4. How to request
To request a refund or cancellation, contact us via the Contact page or the customer portal, and we'll handle it promptly.
A draft to be adopted before launch.